New Century Testimonials

Straight A's for New Century

I wrote an Angie's List recommendation for New Century Homes and offered to be a reference. To be sure, not all company's are worthy of straight A's, but your company gets straight A's from me. I will always be your customer and will be your reference anytime you need me!

 

 Best,

 Jeanne G.

Most Recent Project

Click here to see pictures of our most recent project.

Thank You

I would like to thank you and your team again for all the good work you've done at my house. We are all very happy and proud of our basement! My hope is to be a marketing asset for you. (i.e., If I hear of anyone considering a house project. I will be your biggest proponent).  
Best regards, we'll be in touch.
Harry B.
Fairfax

NCR - The Most Professional of Renovation Companies

I a writing this letter to thank New Century Renovations for the number of projects you have successfully completed for me. The work has included refurbishing a kitchen and a master bathroom, adding on to my deck, painting the inside and outside of my house, and creating a custom walkway leading to the house. Each and every project was completed on time and entirely to my satisfaction. Communication concerning the work was excellent and creative solutions were offered. I truly see and feel the value of the money spent on renovations to my home from New Century. It is my pleasure to highly recommend New Century Renovations as the most professional of renovation companies.

Sincerely,

Catherine M.

Centreville, VA

The Integrity of Your Crew was Evident in the Way They Did Their Jobs

February 22, 2009

Dear Mr. Belle,

Thank you very much to you and your dedicated staff for doing such a wonderful job in the renovation of our kitchen, basement and master bath. The results are wonderful.

We appreciated your innovations and efforts to keep from adding to the cost of construction. For example, when it looked like we could not enlarge an opening down in our basement without undergoing major construction, you and your staff did not give up but came up with an idea that gave us what we want without any extra cost or time.

We also appreciated that any concerns that we had were addressed in a timely fashion. In fact, most were addressed by the next day. For instance, when we had a concern about the color of the grout, you had your chief operation manager, the owner of the tile company and the owner of the company who put in the tiles come out to solve that issue.

In addition, the integrity of your crew was evident in the way they did their jobs. Each person took extra care to do an excellent job. Not only was the final product inspected each day, but any little flaw was immediately corrected.

What impressed us the most was what happened after the work was done. Whenever we noticed anything that needed to be addressed, your staff corrected the problem right away. It is this care that speaks to the integrity of your company. It is the aftercare that really sets you apart from other companies.

We would not hesitate to use you in any future projects or refer you to any of our peers.

Thank you again for your excellent work.

Mr. & Mrs. L

Excellent Crew!

Dave,

Many thanks to you and your excellent crew! The addition is wonderful, and all of you were a pleasure to work with throughout the process. With great thanks and wishes for a happy holiday and new year.

Chad, Joy & Family.

We Found Your Work and Service to be Exceptional

I’m writing to thank you and everyone else at New Century for the terrific job you all did on our two-story addition in Alexandria this year. There are a handful of reasons that we found your work and service to be exceptional:

1. Your entire crew was terrific, and your project manager, Dave Williams, was fantastic. Dave was friendly, knowledgeable, and remarkably responsive throughout the project. Dave was also patient as we struggled to make decisions about various features and finishes, and he helped us make good selections without pressuring us toward any materials or features. 

2. Quality of work. The finished product is terrific. We were on-site throughout the construction, so we were able to observe your team as worked on every step of the project. Your guys were diligent and attentive throughout, and the finished product reflects their careful and skilled approach.

3. Not intrusive. We have three little kids, each of whom is a light sleeper at nap time. While the noise levels were occasionally high (it’s pretty hard to frame a two-story addition silently), you all were remarkably accommodating. When we asked whether you could schedule particularly noisy or dusty work for days when we were away, you did a great job of reconfiguring your schedule as much as you could.

4. Responsiveness. Your whole team, and Dave in particular, was incredibly responsive to our inquiries and requests. One our biggest frustrations with other contractors has been their failure to call or email us back within a day or two of receiving a comment or question. Dave was amazing in this area. He always responded within 24 hours, and more typically responded within just a few hours. He was also very willing to meet with us at times that fit our schedule, including mornings, evenings and weekends. Dave’s friendly and accessible approach really made this entire project run as smoothly as possible from our perspective.

5. Ability to work with architect. We hired an outside architect to design our addition, and tour team did an excellent job with the plans that she supplied. In many cases, you and Dave noticed features of the design that seemed problematic, and you proposed useful solutions. In one instance, Dave and Ted (your lead carpenter) designed an ingenious solution to a structural problem that the architect had not considered. After receiving approval from an objective structural engineer, your guys implemented the solution quickly and preserved the character of the design.

6. Timeliness. You absolutely nailed your timing estimate. When we first met, you thought our project would take 5 months, and it took 5 months. (I think you may have finished one-week later than estimated, but that was largely due to minor changes we requested along the way.)

In short, you all were terrific, and we would happily recommend you to anyone considering an addition or new construction. Please feel free to use us as a reference. 

With great thanks,

Chad and Joy B

The Work Was Consistently Excellent

I have been meaning to send you a letter to once again express my complete satisfaction with the work of your Company on my most recent project at the house. We used quite a variety of crafts on this job, the work was consistently excellent, and a key to my satisfaction was Ellis White. He cared about every aspect of the job as if it was his own house, and went the extra mile in every aspect of the work:

• Always kept me appraised of status and work plan
• Made it his business to typically stop-in personally to direct the craftsmen and oversee progress 
• Held the work to the highest standards, and promptly got the crafts back to redo work when necessary (e.g., mortar on section of brick sidewalk, silestone dimensional tolerances, GE rep on exhaust hood) 
• Double checked all details with me to ensure crystal clarity 
• Personally followed-through on invoice questions I had to ensure prompt resolution 
• Always courteous and pleasant, whether calls were during normal business hours or evenings/weekends 

  I've worked with many great people, but Ellis has earned a place at the top of my list.

Thanks again, 

Matt

Fairfax Station, VA 

One Of The Best Investments That We've Made

Just wanted to drop a short note to let you know how much we have enjoyed the remodeled basement... clearly one of the best investments that we've made. Not only do Dan and his friends congregate downstairs (all of the time!) but my wife and I spend quite a bit of time down there too -- a nice lifestyle change.  

We continue to share our outstanding experience that we had working with you with others.  All the best -- stop by if you're in the neighborhood. 

Jeff